Kennesaw Postal Services Damaged Packages

Recipients that discover internal or external damage or missing contents must report the issue to the carrier, shipper or sender. Campus Postal Services can assist you if necessary but the original shipper must handle all claims. Recipients are advised not to discard any packaging as the carrier or shipper may wish to inspect the item.

Package Inquiry and Lost Package Tracers

Should Campus Postal Services not receive a package you are expecting, please obtain the carrier and tracking number information and fill out the missing package form. This information is required to assist in locating lost or missing packages.

Missing Package Form

The Correct Address Format for Mail:

Full Name (Must be the same name on campus ID card)
KSU ID Number
1000 Chastain Road
Kennesaw, GA 30144

Kennesaw Campus Community Addresses:

KSU Place
1175 Idlewood Ave NW
Apartment #______
Kennesaw, GA 30144

University Village
1074 Canton Pl NW
Apartment #______
Kennesaw, GA 30144

University Village Suites
1074 Canton Pl NW
Apartment #______
Kennesaw, GA 30144

Austin Residence Complex
125 Marietta Dr NW
Apartment #______
Kennesaw, GA 30144

Students without a Student ID number will not receive an email. Students will also not receive an email for items when addressed to:

  • A nickname
  • In care of second party
  • Items addressed to a parent
©