Marietta Campus Student Postal Services
Marietta Campus Postal Services provides the University with convenient access to mailing services. We process and distribute interoffice mail as well as incoming and outgoing mail for the University. Campus Postal Services provides United States Postal Service express mail, priority mail, and tracking services and offers envelopes, boxes, and postage for sale.
The goal of Campus Postal Services is to provide recipients and senders of mail and packages with the best service possible.
The Marietta Campus Student Packages and Mail Center is located on the ground floor of the Joe Mack Wilson Student Center, inside the right side corner of The Bookstore.
Regulations, Guidelines and Procedures
The correct address format for mail and common carriers is as follows:
KSU ID Number
1100 South Marietta Parkway
Marietta, GA 30060
Student mail addressed without a KSU ID number will not receive email notification. Students will also not receive an email for items addressed to a nickname, a parent or items shipped in care of a second party.
Collecting Packages and Mail
Residential students living on the Marietta Campus with properly addressed packages and first class mail will receive an email notification from Campus Postal Services. Until you receive an email, your item is not ready for pickup. A valid picture ID will be required to pick up the item.
- Students have 15 days to pick up their package or first-class mail.
- To ensure receipt, Campus Postal Services will send two email notifications during the 15 days. After 15 days, the item will be returned to the sender.
Receiving Mail that is Shipped to Campus Postal Services
Campus Postal Services accepts packages from all major carriers and incoming mail from the United States Postal Service.
Services Offered by Campus Postal Services
Services include, but are not limited to:
- First-Class mail
- Priority mail
- Express mail
Campus Postal Services does not offer UPS or FedEx services. If you have a prepaid UPS package, we have a daily pick-up from this carrier.
Recipients will either receive an email from "Packcity" firstname.lastname@example.org or directly from Campus Postal Services:
- Packcity Locker Notification: You will receive an email with pick up codes for identification and authentication. The email will be sent from Packcity.es.
- Directly from Campus Postal Services: You will receive an email directly from Campus Postal Services. Your package will be at campus Postal Services for pick-up.
** If using the Outlook App, the email may fall into your “Other” folder in lieu of your inbox**
Emergency Package Pick-Up Authorization
If for any reason you are unable to pick up a package or mail, another individual may be designated to pick up the item(s) on your behalf from Campus Postal Services. The recipient must forward the received email to email@example.com with the the name of the authorized individual picking up the item. The individual picking up the item must bring a photo ID.
All refrigerated items will be kept for five business days. If the student fails to pick up the refrigerated item or hasn't been heard from by the fifth business day, it will be returned to the sender. We will not give second notifications or contact you again.
Unidentified Recipient Items
Items received with an unknown recipient will not be logged in; these items will be held for seven to ten working days before being returned to the sender. It is the responsibility of the recipient to check with Campus Postal Services if expecting a package or mail and have not received an email notification. Mail recipients should be prepared to provide as much information as possible about the item, including the tracking number and name of the sender.
Non-Residential Students on the Marietta Campus
Non-Residential students will not receive an email notification for packages or mail. However, if a package does arrive for a student who doesn't live on campus, the package will be held for 15 days. After the 15 day period, the package will be returned to the sender. Any item that does not have a tracking number will be returned to the sender the day it is received.
Students that have moved or graduated can get their first-class mail forwarded up to a period of three months. Parcels received will be returned back to the sender. In order to get your mail forwarded to a new address, please fill out the forwarding mail form found in the forms section of this page.
Customs forms are offered online.
Illegal contraband is not permitted through Campus Postal Services.